![]() ![]() If you have another type of WhatsApp Business Account, recipients will not see a link preview if they have not added the business to their contact list. If you have an Official WhatsApp Business Account, recipients will see a link preview in the message. You may send URLs in a template, e.g., “Thanks for registering with My Business. If you’d like to continue this discussion, please reply with YES”. Example: “I’m sorry that I wasn’t able to respond to your concerns yesterday but I’m happy to assist you now. If you need to write a template to re-open the 24-hour window, we suggest starting with some mention of the previous thread.Templates should be tagged with the appropriate category and language.Templates that include even minor spelling or grammatical mistakes are likely to be rejected by WhatsApp. Templates must not have any grammatical or spelling mistakes.We suggest getting feedback from others to ensure that the template text is clear. Templates should be concise and convey only the necessary information that aligns with the template category.You need to surround the parameters with information so that it’s clear what type of information will be inserted. Templates use placeholder values that can be replaced with dynamic content inside double curly braces ( ” would be rejected because it could be abused to spam users. Once WhatsApp has approved your template, you can use the message template to send notifications. WhatsApp reviews and approves each message template, typically in 48 hours or less, to maintain high-quality content and avoid spam. To use a message template, you must first submit it to WhatsApp. WhatsApp message templates overviewĪ WhatsApp message template is a message format that you can use over and over again to message users once they have opted-in and given your app permission to send them messages. Twilio's support for the WhatsApp Business API is now Generally Available! Read more in the Changelog. The WhatsApp Business API with Twilio: Best Practices and FAQsĪdvanced Opt-Out Keywords with Messaging Services List of Corresponding Twilio and WhatsApp Error Codes Send and Receive Media Messages with the Twilio API for WhatsAppįormatting, location, and other features in WhatsApp messaging Key Concepts and Terms for the WhatsApp Business API with Twilio Send WhatsApp Notification Messages with Templates Sign up for a WhatsApp Sender with the Twilio Console Using WhatsApp Business Accounts with Twilio Get started with the Twilio Sandbox for WhatsApp Programmable Messaging for WhatsApp curl Quickstart Programmable Messaging for WhatsApp and Go Quickstart Programmable Messaging for WhatsApp and Java Quickstart Programmable Messaging for WhatsApp Ruby Quickstart Programmable Messaging for WhatsApp and Node.js Quickstart Programmable Messaging for WhatsApp and PHP Quickstart Programmable Messaging for WhatsApp and C#/.NET Quickstart Programmable Messaging for WhatsApp and Python Quickstart ![]()
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